Before you order
Ask our team to confirm the return and exchange conditions for your selected piece before completing your purchase. Eligibility may depend on the item and any requested customisation.
An issue with your order
Contact our team with your order reference, a description of the concern and relevant photographs. Keep the item, packaging and purchase documents available while your request is reviewed.
Return arrangements
Please obtain return instructions from our team before dispatching an item. Confirm the applicable time limit, collection or shipping arrangements and any charges directly with the store.